This Monthly Support Agreement sign-up form creates an agreement between Ninebark Consulting and you, the Client.
|Check RAID drives (software raid in Disk Utility – if configured)||Y||Y||Y|
|Check the Apple RAID Card (hardware – if installed)||Y|
|Check the Billings Pro Server for errors (if installed)||Y||Y|
|Check that the Monitoring Client updates||Y||Y||Y|
|Check the Crashplan Server for errors (if installed)||Y||Y|
|Check the Daylite Server for errors (if installed)||Y||Y|
|Check the Laptop Battery for consistency/longevity||Y|
|Check the Hard Drive Capacity (main hard drive)||Y||Y||Y|
|Check the SoftRAID Volumes (if installed)||Y||Y||Y|
|Check the Specified Volumes (other connected hard drives)||Y||Y||Y|
|Report Carbon Copy Cloner errors (if installed)||Y||Y||Y|
|Report the Monitoring Client status||Y||Y||Y|
|Report any Disk errors (I/O)||Y||Y||Y|
|Report the # of kernel panics (bad OS X crashes)||Y||Y||Y|
|Report POST (hardware) errors||Y||Y||Y|
|Report RAM (hardware) errors||Y||Y||Y|
|Report SMART (disk) errors||Y||Y||Y|
|Report that Time Machine backups are working||Y||Y||Y||Report any malware found||Y||Y||Y|
Enter your billing contact information
I will email PDF copies of your invoice to this address. Please contact me if you prefer copies to be mailed or faxed.
Adjust the quantities for each category of support
See the notes by each category to tailor the support agreement for your needs.
Pre-payment for hours on a monthly basis is requested by some clients, however this is not a requirement for my services.
I understand choosing the right agreement for you can be complex. I am happy to speak with you to create your agreement. Call (503) 512-0739.
Matt Washchuk and Ninebark Consulting