Ninebark Consulting
PO Box 13033
Portland, OR 97213
(503) 512-0739

Thank you for choosing Ninebark Consulting

This Monthly Support Agreement sign-up form creates an agreement between Ninebark Consulting and you, the Client.

Ninebark HealthMate subscribers receive:

Ninebark HealthMate monitored computers have:

HealthMate Services Desktop Laptop Server
Check RAID drives (software raid in Disk Utility – if configured) Y Y Y
Check the Apple RAID Card (hardware – if installed) Y
Check the Billings Pro Server for errors (if installed) Y Y
Check that the Monitoring Client updates Y Y Y
Check the Crashplan Server for errors (if installed) Y Y
Check the Daylite Server for errors (if installed) Y Y
Check the Laptop Battery for consistency/longevity Y
Check the Hard Drive Capacity (main hard drive) Y Y Y
Check the SoftRAID Volumes (if installed) Y Y Y
Check the Specified Volumes (other connected hard drives) Y Y Y
Report Carbon Copy Cloner errors (if installed) Y Y Y
Report the Monitoring Client status Y Y Y
Report any Disk errors (I/O) Y Y Y
Report the # of kernel panics (bad OS X crashes) Y Y Y
Report POST (hardware) errors Y Y Y
Report RAM (hardware) errors Y Y Y
Report SMART (disk) errors Y Y Y
Report that Time Machine backups are working Y Y Y
Report any malware found Y Y Y

To create your support agreement:

Enter your billing contact information
I will email PDF copies of your invoice to this address. Please contact me if you prefer copies to be mailed or faxed.

Adjust the quantities for each category of support
See the notes by each category to tailor the support agreement for your needs.
Pre-payment for hours on a monthly basis is requested by some clients, however this is not a requirement for my services.
I understand choosing the right agreement for you can be complex. I am happy to speak with you to create your agreement. Call (503) 512-0739.

Matt Washchuk and Ninebark Consulting

1 Your Contact Information

2 Monitoring and Support
Qty Total
Ninebark HealthMate
Active monitoring for impending failure for each computer with Ninebark HealthMate.
Ninebark HealthMate for Mac Servers
Active monitoring, maintenance updates & manual verification of backup systems.
Monthly Prepaid Hours
(4 hours per month minimum)
1/3 off the standard hourly rate.
Monthly Total

If you would prefer to pay annually,
I offer a 10% convenience discount.
Annual Total